FAQ
1. What is Benspiracy?
Benspiracy is a unique apparel brand specializing in custom-designed, paranormal-inspired, and sci-fi-themed clothing for believers and truth-seekers worldwide.
2. How does print-on-demand work?
Each item is made to order, meaning we only print your apparel after you purchase it. This allows us to minimize waste and offer unique, high-quality designs.
3. What is drop shipping?
Drop shipping means that, once your item is printed, it’s shipped directly to you from our partner facility. This helps us reduce overhead and pass on savings to you.
4. Where are your products made?
Our apparel is printed and shipped from facilities in the U.S., with high-quality fabrics sourced from various countries to ensure comfort and durability.
5. What sizes do you offer?
We offer a wide range of sizes to suit all body types. Please refer to our sizing guide on each product page to find your perfect fit.
6. How long will it take to receive my order?
Typically, orders are processed within 3-7 business days, and shipping times vary depending on your location. You’ll receive tracking details once your order is on its way.
7. Can I return or exchange my item?
Since our products are made to order, we only accept returns for damaged or incorrect items. Please contact our customer service within 30 days of receiving your order for assistance.
8. How do I care for my apparel?
To keep your design looking fresh, wash inside-out in cold water and hang dry or tumble dry on low. Avoid ironing directly on the design.
9. Do you ship internationally?
Yes, we ship worldwide! Shipping rates and times may vary depending on your location.
10. How can I contact customer service?
You can reach us via our Contact Us page or email us at support@benspiracy.com. We’re here to help with any questions or issues you may have.
11. Are your designs exclusive to Benspiracy?
Yes! All of our designs are original and created specifically for Benspiracy to bring you one-of-a-kind apparel that resonates with mystery and wonder.
12. Can I customize a design?
At this time, we do not offer customizations. However, we’re always expanding our collection, so keep an eye out for new designs!